Order Status Update Information

If you are checking on the status of your order - 

If you have not received an email if you ordered online or a text if you ordered in store, your order is not ready yet.

I order shirts each Monday morning.  If you ordered your item on Monday - Sunday, your shirt will be ordered the following Monday and made hopefully in that week depending on the amount of orders I have and when the order comes in.  You can expect a 5-8 day turn around from the date I order the shirt.  Which could be a 10-14 day turnaround from when you order the shirt/item.

If you need your item before the stated turnaround, there is a rush fee of $10 per item to skip the line.  If you need your item the same day, the fee is $20 per item and $10 each additional item in the same order.

Orders are not considered an order until the invoice is paid.

Bows and headbands - They are on their way to me.  You will get an email as soon as they are ready for pick up!  The updates are posted on Facebook and Instagram constantly.

I apologize for the non-personal reply, but at this time I am spending close to three hours a day responding this same information.  I do post constantly on Facebook and Instagram with updates on orders, pre-orders, etc.  Please remember I am only one person making hundreds of custom items.  Thank you for your support.

If you still have questions about your order, please email thestitchshop@yahoo.com and you will receive a response within 24 hours.